In cloud ecosystems, the cloud service providers and their customers typically share the responsibility when it comes to security. Salesforce, for example, covers various aspects of system and application level security such as authentication, rules, and user permissions and roles.
It is the organizations’ responsibility to secure files and links uploaded to Salesforce platforms by their customers and employees.
As many organizations provide direct access for cloud applications through their firewalls and other network security functions, protection against malware, ransomware and malicious links is often left solely to endpoints.
F-Secure Cloud Protection for Salesforce is designed to complement the native security capabilities of Salesforce platforms. It provides dedicated security components that mitigate the risks posed by files and URLs.
F-Secure Cloud Protection for Salesforce automatically analyzes any files or URLs uploaded by users to protect against any harmful content.
The solution has been created and designed together with Salesforce, ensuring seamless integration with their pioneering platform.
We complement Saleforce’s native security capabilities by reducing risks from malicious files and links uploaded by users.
F-Secure Cloud Protection for Salesforce provides outstanding security for Salesforce’s
Service Cloud, Community Cloud, and Sales Cloud platforms.
F-Secure Cloud Protection for Salesforce monitors files and links that are uploaded to or downloaded from Salesforce. They can be exploited and used in cyber attacks against your company, partners, and customers. When such content enters Salesforce, Cloud Protection for Salesforce begins analyzing the content.
The solution is designed to minimize delays for the user and does not hinder the use of Salesforce. If a file or link needs to be intercepted for analysis, the user is informed when the scan happens and what the outcome is to ensure a smooth user experience. When analyzing the files or content, the solution uses a multi-stage process that leverages F-Secure Security Cloud. This process is performed in complementary steps, which are triggered based on the risk profile of the content. For example, only files found to be high-risk are subjected to a deeper analysis with our Smart Cloud Sandboxing technology, which is designed to prevent attacks using zero-day malware and other advanced threats.
If malicious content is detected, the end-user is notified that harmful content was blocked, and its further use is prevented. The content itself is placed in quarantine, accessible only by the administrators.
Thanks to rich reporting, advanced security analytics, and full audit trails, responding to threats is easy for system administrators. This is helpful when responding to an attack taking place through Salesforce, or when investigating an attack coming from an unknown source.
Take the first step - Contact F-Secure to learn more